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Exploring the Challenges Faced by the Cavite Provincial Police Office in Cybercrime Investigation

DOI: 10.18535/sshj.v9i06.1889· Pages: 8150-8223· Vol. 9, No. 06, (2025)· Published: June 7, 2025
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Abstract

This study explored the challenges faced by the Philippine National Police (PNP) in investigating cybercrime cases within the Cavite Provincial Police Office. Employing a qualitative interpretative phenomenological analysis (IPA) approach, the research aimed to understand the lived experiences and perceptions of five cybercrime investigators regarding their operational difficulties. Data was collected through semi-structured interviews, which were transcribed and analyzed thematically under the Social Construction of Technology (SCOT) framework. Findings revealed that investigators encountered significant obstacles, including inadequate technological tools, outdated infrastructure, limited resources, insufficient specialized training, and rapidly evolving cyber threats. The study also identified coping strategies employed by personnel, such as continuous professional development, technological adaptation, and advocacy for increased support. The results underscored the need for comprehensive capacity building, modernization of tools, and sustained funding to enhance the efficiency and effectiveness of cybercrime investigations. The study concluded with recommendations to strengthen training programs, improve infrastructure, and foster interagency collaboration, ultimately aiming to bolster the PNP’s capability to combat the growing menace of cybercrime.

Keywords

ChatGPTlearning experiencespersonalization.

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Katherine B. Custodio
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