Developing Smart Tourism Model - Opportunities and Challenges in Vietnam

Nguyen Thanh Phuong; Tran Thi Thu Van

doi:10.18535/sshj.v8i09.1328

Abstract

Smart tourism is developed on the basis of applying modern scientific and technological achievements, especially information and communication technology, aiming to apply technology to serve the needs of tourists. In particular, the infrastructure is developed with full information related to tourist destinations such as: dining addresses, restaurants, hotels, ticket booking, customer reviews, etc. In addition, there are features that help tourists experience the feeling of traveling with virtual reality technology. In general, many major cities in the world have begun to apply information technology to serve tourists, which meets the inevitable development trend of world tourism in general and Vietnam's tourism industry in particular. Accordingly, within the scope of the research project, the group of authors will focus on clarifying the opportunities and challenges in the process of developing the smart tourism model in the context of developing technology 4.0, and at the same time propose some mechanisms to perfect this model in the future.

Keywords

Big dataEducationEthiopia

References

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[refR-2] Government (2015), Resolution No. 26/NQ-CP on promulgating the Government's action program to implement Resolution No. 36-NQ/TW.Google Scholar ↗

[refR-3] Government (2017), Resolution No. 124/NQ-CP on Supplementing the list of countries whose citizens are eligible for pilot electronic visa issuance.Google Scholar ↗

[refR-4] Politburo (2017), Resolution No. 08-NQ/TW on Developing tourism into a spearhead economic sector.Google Scholar ↗

[refR-5] Ministry of Culture, Sports and Tourism (2014), Decision No. 3728/QD-BVHTTDL on promulgating the master plan for application and development of information technology of the Ministry of Culture, Sports and Tourism for the period 2016-2020.Google Scholar ↗

[refR-6] Ministry of Information and Communications, Vietnam Association for Information Technology (2018), Summary report on the readiness index for development and application of ICT in Vietnam (VN ICT Index 2018), Information and Communications Publishing House, Hanoi.Google Scholar ↗

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[refR-9] Le Quang Dang (2018), Industrial Revolution 4.0 and the development process of smart tourism in Vietnam, Institute of Tourism Development Research.Google Scholar ↗

[refR-10] Le Tuan Anh (2020), Overview of smart tourism in Vietnam: Opportunities and challenges, https://vietnamtourism.gov.vn/post/34510, accessed August 15, 2023.Google Scholar ↗

[refR-11] Phuong, NT, Khoe, TT, & Van, TTT (2024). Legal Framework on Noise Pollution Management on SDG: Aqualitative Case Study in Vietnam. Journal of Lifestyle and SDGs Review, 4(1), e02006. https://doi.org/10.47172/2965-730X.SDGsReview.v4.n00.pe02006DOI ↗Google Scholar ↗

[refR-12] Pham Thi Thuy Linh (2020), Smart tourism - An inevitable development trend of Vietnam's tourism industry, Vietnam Industry and Trade Magazine.Google Scholar ↗

[refR-13] Phung Thi Hanh & Nguyen Ta Nam, Smart tourism development - Opportunities and challenges for Vietnam tourism, Journal of Science of Thu Do University, No. 58 (2022).Google Scholar ↗

[refR-14] Vân, T. T. T., & Phương, N. T. (2024). Hoàn thiện pháp luật về kiểm soát, xử lý ô nhiễm môi trường nước tại các khu công nghiệp trong bối cảnh thích ứng với biến đổi khí hậu. Tạp Chí Khoa học Và Kinh Tế phát triển, (29), 120–127. Truy vấn từ https://jsde.nctu.edu.vn/index.php/jsde/article/view/400, Van, T. T. T., & Phuong, N. T. (2024). Improve the law on controlling and treating water pollution in industrial parks in the context of adapting to climate change. Journal of Science and Development Economics, (29), 120–127Google Scholar ↗