ISSN 2456-2653
WY
Author Profile

Wang Yiheng

University of Perpetual Help System-Laguna
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1
Publications
01
Citations
564
Total Views
200
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📊 Impact Overview
Total Views564
Downloads200
Citations (×10)10
📥 Downloads & Citations per YearDownloadsCitations
25
Publications (1)
1
Service Quality, Customer Satisfaction, and Retention in an ICT Company: A Framework for Developing a Service Quality Model
📖 Social Science and Humanities JournalVol. 9, No. 05pp. 8009-8020🗓 May 2025DOI ↗
564 views200 downloads1 cited